The change marks a major improvement in customer service, allowing beneficiaries and applicants to manage their Social ...

The Social Security Administration is providing less information about caller wait times. Critics complain it's misleading ...

New Social Security Commissioner faces pointed questions about staffing, privacy THE JUDGE’S RULING FOCUSES ON PRIVACY ISSUES AND THE POSSIBLE MISUSE OF SENSITIVE INFORMATION. HEY HEY HO HO!

The agency, which serves 73 million beneficiaries, has struggled to improve customer service amid cutbacks, long wait times ...

The BLS has changed how it measures the inflationary data that determines whether Social Security benefits will get a Cost-of ...