Social Security Commissioner Frank Bisignano has a “technology agenda” to improve productivity at the agency, which has shed thousands of staff since January, he told lawmakers Wednesday. SSA ...

SSA head wants to beef up agency tech as it sheds thousands of staff Some experts are skeptical that technology can make up for staffing losses in critical parts of the agency.

WASHINGTON — The newly sworn-in head of the Social Security Administration told agency staff this week that when he was first offered the job in the Trump administration, he wasn't familiar with ...

Newly sworn-in Social Security chief Frank Bisignano, who previously was a Wall Street executive, told staffers he had to Google the SSA job when it was offered to him.

Matt Rourke/AP EPA’s pause on all job reassignments augments a chaotic, competitive, confusing process, agency employees say.

Fifteen Republican members of Congress took aim at proposed customer-service changes at the Social Security Administration, while the House Committee on Ways and Means invited the newly confirmed ...

Social Security beneficiaries may welcome the withholding rate reduction, but financial advisors say the back-and-forth policy changes threaten to erode public confidence in the agency.

More than a dozen House Republicans are pressing the newly confirmed Social Security Administration (SSA) chief Frank Bisignano on recent staff cutbacks at the agency. The 15 House GOP lawmakers s… ...

With changes to the Social Security Administration’s (SSA) operations, people need help sorting myth from fact on potential impacts to their benefits.

Nearly a dozen Social Security employees told BI what it's like to work at the agency with Trump's staff cuts and rising demand from baby boomers.