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Social Security workers are being reassigned to man the phone line to deal with long wait times. But that's not going to fix the problem DOGE created.
The overload emergency control method of distribution network lines relies on a fixed load shedding ratio to reduce the load of overloaded lines, but ignores different load conditions, resulting in ...
For a “real lesson in torture,” try calling your local Social Security Administration office with a question.
PHILADELPHIA -- For a “real lesson in torture,” try calling your local Social Security Administration office with a question. That’s what Marcia Chestnut, a 62-year-old former housekeeper ...
A new letter sent to the SSA Commissioner Frank Bisignano follows Nextgov/FCW reporting that an anti-fraud check installed on the agency’s phone lines found very little likely fraud.
Over the last several weeks, the agency has stopped making public 34 real-time performance metrics about things like how long they will have to wait to reach a live person on the phone ... reporters ...
Digital Overload: Students face burnout as smartphone dependency rises Research across disciplines, spanning psychology, public health, education, and information technology, has converged on a common ...
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