The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.

In response, National Grid issued an apology and said it will cooperate with the state order. However, several customers said that cooperation has not translated to the utility's customer service reps ...

Since the bill relief and recovery will be based on gas usage, National Grid says an average customer could get up to a $40 ...

See reviews below to learn more or submit your own review. National Grid has delivered electricity and natural gas services to the northeastern United States and the United Kingdom since the 1990s.

If it feels like your rates just went up … they did. Under already-approved rate hikes, the average National Grid customer in Queens, Brooklyn and Staten Island saw a bill increase of $30.18 ...

"These prices are significantly higher than they were last year," said Melanie Littlejohn, National Grid's regional vice president for customer and community management. Advertisement Article ...

Hundreds of unionized workers rallied in solidarity Saturday at Eisenhower Park on the eve of a “critical” week of contract negotiations as they seek a new deal with National Grid before a ...

I SHOWED YOU MONDAY NIGHT HOW THOUSANDS OF NATIONAL GRID CUSTOMERS SAY THE COMPANY WENT ALL WINTER WITHOUT SENDING THEM A SINGLE BILL, AND IT WASN’T FOR LACK OF TRYING ON THE CUSTOMER’S PART.