Meta wants to give small businesses an AI boost with a customer support agent for Instagram and Facebook
The tech giant is offering its AI agent to businesses on its platforms free of charge during the pilot program. Soon, all businesses will be able to use Meta’s AI to power live, 24/7 customer service ...
Former Meta official’s ‘explosive’ memoir about the social media giant to be published next week
Careless People” is written by Meta’s former director of global public policy, Sarah Wynn-Williams, who left what was then ...
Clara Shih, head of business AI at Meta, on the 'agentic' future of the economy
Mark Zuckerberg's top AI executive for business relationships, Clara Shih, envisions AI agents soon representing hundreds of ...
Elon Musk thumbs nose at eSafety commissioner amid damning report card
The transparency report follows the eSafety Commissioner issuing in March 2024 formal notices under the Online Safety Act to ...