The Department of Public Utilities is ordering National Grid to refund or not charge customers for late bills.

"Any National Grid customer — electric or gas — that has been affected by the company's unacceptable billing issues and has not received their bill for 60 days or more is not to be charged by the ...

"Affordability is a core component of our mission to provide safe, reliable energy and we sincerely apologize to our customers impacted by this billing issue," National Grid said in a statement.

In a letter Monday, DPU leaders excoriated National Grid for failing to send timely ... “The Company’s failure to proactively acknowledge the billing issue and work constructively with the ...

BUT IN A MARCH LETTER. NATIONAL GRID SAID THE ISSUE WASN’T CORRECTED AFTER ALL AND WOULD, QUOTE, PROVIDE AN UPDATE WHEN IT HAS BEEN FULLY RESOLVED. IN THE MEANTIME, BILL JUST WANTS HIS BILL.

32,903 people played the daily Crossword recently. Can you solve it faster than others?32,903 people played the daily Crossword recently. Can you solve it faster than others?

In a letter to National Grid, DPU officials wrote, “The company’s failure to proactively acknowledge the billing issue and work constructively with the Department to craft an appropriate solut ...

National Grid crews work at the site of a ruptured natural gas pipe in Troy, N.Y. in 2007. Inflation and increased demand on the utility system is expected to cause winter home heating bills to ...

The Texas Senate unanimously passed a bill aimed ... when Texas' power grid — which is managed by the Electric Reliability Council of Texas and is not a part of the national grid system ...

FROM BILL PRINTING ISSUES TO METER READINGS. AFTER WE STARTED ASKING QUESTIONS, DPU FOUND NATIONAL GRID’S ACTIONS INEXCUSABLE AND UNFAIR AND ORDERED THE COMPANY TO WAIVE COLLECTION OF CHARGES ...

The DPU says the utility company can not charge more than 60 days of backpay after months of billing failures thousands ... In a letter, they said that National Grid hasn’t sent bills to an ...